Exchange Policy

We offer free exchanges for eligible products.

To initiate an exchange, here’s how the process works:

1. Contact us at support@pinaachi.com within 24 hours of delivery.
2. Once approved, we’ll schedule a reverse pickup.
3. After successful inspection, your new item will be shipped at no additional cost.
4. The entire process may take 5-7 working days.

For any assistance, feel free to reach us at support@pinaachi.com.

Kindly check our Return & Refund Policy for more details. 

Thank you for shopping with Pinaachi!